BOOKING TERMS & CONDITIONS
Booking & Payment Terms
A 40% deposit of the total price is required at the time of
booking as a confirmation, with the balance to be paid at least 30 days prior
safari commencement. We will accommodate last minute reservations when
possible.
All payments for bookings during the Christmas and New Year
seasons should be made by 1st November. The earlier you book the better.
All the payments should
be FREE FROM BANK CHARGES
Prior to tour commencement all cancellations must be in writing. Silver Sky Travel will retain a percentage of the trip cost
dependent upon the receipt date of the cancellation notice. If the trip is
cancelled:
·
35
days prior: 30% of tour cost is non-refundable
·
34 –
15 days prior: 50% of tour cost is non-refundable
·
14 -
7 days prior: 75% of tour cost is non-refundable
·
6
days or less prior or no show: 100% of tour cost is non-refundable.
We suggest you contact your insurance broker to discuss any trip
cancellation coverage.
Drinks:
These are NOT included in
our costs.
Visa:
All nationals will require visas for
TANZANIA. The cost of which is US$ 50 per person per entry (as at July 2009 -
please enquire before departure). We recommend that where possible you attain
your visas in advance, although they are available upon arrival in TANZANIA.
Climate:
The climate is hot and sometimes humid.
From December to March, when the north-east monsoon blows, it is hot and humid.
In April and May heavy rains occur with June to October being the coolest and
driest period. The lesser rains fall in November. Temperatures sway between 25
degrees Celsius and 35 degrees Celsius and annual rainfall is about 20mm.
Baggage allowance:
Baggage is restricted to 15kg per person
on the domestic flights within East Africa. Soft-sided luggage or duffels are
preferable to hard luggage for storage on safari vehicles and on aircraft used
within Africa. Large suitcases of dimensions greater than 24" x 17"x
7" are impossible to store in vehicles and on aircraft and should not be
used. (Baggage and personal effects are at
owner's risk throughout the tour and baggage insurance for members is strongly
recommended).
Shopping Trips
Driver/Guides will only stop at the
shops/curios stall, which are recommended by Silver
Sky Travel. We provide escort at
no extra cost to accompany guests on shopping trips so as to help with
recommendation and save.
Liability
Silver Sky Travel acts as agent for hotels, transportation services and facilities
provided by other parties, firms or corporations and cannot be held responsible
for delays, loss, damage, injury or accident, change of itineraries which may
occur through the negligence of any individual or company entrusted with such
service.
All rates are quoted
without Easter, x-mas and New Year supplement - please check on this when
booking the safaris.
The rates quoted are subject to change
without prior warning or should there be any increases in Park Fees, Fuel, or
Vat, Third Party Services or any other circumstances beyond our control in the
countries featured in this quote/booking.
Silver Sky Travel cannot be held responsible should airlines discontinue
flights on certain routings or change scheduled timetables resulting in missed
connections etc. Should an amendment in a routing or itinerary be
necessary we will inform you accordingly.
Please advise your clients to take
precautions against malaria prior to the commencement of their holiday.
We recommend they contact their pharmacist for advice as to which prophylactic
is recommended.
Force Majeure
The Company cannot accept any liability
or pay any compensation in respect to delays or lack of performance affected by
'force majeure'.
Force Majeure means any event which the
Company has no control over and even in circumstances where all due care was
taken the event could not have been avoided or foreseen. This includes events
such as war, or threat of war, riot, civil strife, terrorist activity,
industrial dispute, natural disaster, adverse weather conditions, fire and all
similar events outside the Company's control.
Insurance
You are strongly advised to take out
adequate insurance against all risks for an adequate sum. The Company does not
undertake to provide medical care (except to call in the flying doctors
transfer service in Kenya and Tanzania) and the Company does not accept
liability for any inadequate care provided.
Children Policy
Children under the age of 12 sharing a
room with two adults generally pay 50% - 70% of the rate quoted except on air,
rail, safaris, adventure programmes or balloon
safaris. Children under 7 are not permitted in any tree hotels and most tented
camps. Some wildlife lodges and tented camps accommodate a maximum of 2
persons. Other restrictions may apply from time to time. Children rates are
available on request.
Publicity
You agree that Silver Sky Travel may
use images (Photographs) of you taken during the trip without recourse to you
and without compensation to you, for publicity and promotion purposes only
through whatever medium it chooses.
Law
The Company's contract will be governed
by and constructed in accordance with the law of Tanzania. Accordingly each
party irrevocably submits to the jurisdiction of the Tanzania courts to settle
any dispute or matter arising under this contract.